Job Satisfaction Amongst Public Employees Working Within Tax AdministrationsAnalyzing the Case of Spain

  1. Pedro E. BARRILAO GONZÁLEZ 1
  2. Juan DELGADO ALAMINOS 1
  3. Elena VILLAR RUBIO 1
  1. 1 Universidad de Granada
    info

    Universidad de Granada

    Granada, España

    ROR https://ror.org/04njjy449

Revista:
Estudios Economicos Regionales y Sectoriales : EERS: Regional and sectoral economic studies : RSES

ISSN: 1578-4460

Año de publicación: 2016

Volumen: 16

Número: 1

Páginas: 17-32

Tipo: Artículo

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Otras publicaciones en: Estudios Economicos Regionales y Sectoriales : EERS: Regional and sectoral economic studies : RSES

Resumen

This article entails an analysis of the satisfaction with which the human resources in the employ of the Spanish tax administration carry out their work, offering the results of an empirical study grounded on the results of a survey taking in 1401 employees. The results indicate that these employees do not feel valued in their workplace, define their career expectations as unfulfilled and display very little initiative in terms of the tasks they carry out. However, they are aware of the objectives to be met and possess a certain degree of autonomy when engaged in their job. On a general level, employees within the Spanish tax administration are unsatisfied with the tasks they perform, which negatively impacts the fulfillment of the ends pursued.

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Información de financiación

This work is part of the outcome of the project with reference number: PRY157/12 fully funded by the Andalusian Studies Centre Public Foundation in the 8th edition of the Call for Research Projects.

Financiadores

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