An Industrial Application of Soft Computing for the Design of Personalized Call Centers

  1. Griol, D.
  2. Molina, J.M.
  3. Sanchis, A.
Collection de livres:
Advances in Intelligent Systems and Computing

ISSN: 2194-5365 2194-5357

ISBN: 9783030200541

Année de publication: 2020

Volumen: 950

Pages: 463-472

Type: Communication dans un congrès

DOI: 10.1007/978-3-030-20055-8_44 GOOGLE SCHOLAR