Extending the Concept of User Satisfaction from Customer Experience

  1. Aguirre, A.F.
  2. Villareal-Freire, A.
  3. Diaz, J.
  4. Gil, R.
  5. Collazos, C.A.
Book Series:
Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

ISSN: 1611-3349 0302-9743

ISBN: 9783030235697

Year of publication: 2019

Volume: 11583 LNCS

Pages: 397-407

Type: Conference paper

DOI: 10.1007/978-3-030-23570-3_29 GOOGLE SCHOLAR