¿Apertura al mercado exterior de los KIBS peruanos? Un análisis desde la percepción de sus directores ejecutivos
- Jean Pierre Seclen-Luna 1
- Pablo Moya Fernández 2
-
1
Pontificia Universidad Católica del Perú
info
-
2
Universidad de Granada
info
ISSN: 0213-3865
Year of publication: 2022
Issue Title: Kibs y transferencia de conocimiento desde una perspectiva de internacionalización
Issue: 102
Pages: 172-191
Type: Article
More publications in: Ekonomiaz: Revista vasca de economía
Abstract
Gaur egungo ekonomia globalizatuan ezagutza-zerbitzu intentsiboen (KIBS) buruzko literatura enpirikoak zerbitzu horiek enpresen garapenean duten paper garrantzitsua azpimarratzen du. Hala ere, oraindik ere gertakari hau ulertzen lagunduko duten ikerketa gehiago falta dira, ez bakarrik herrialde garatuetan, baizik eta garapen bidean dauden herrialdeetan ere. Ikerketa honen helburua, Peruko 297 KIBSen lagin bat kontuan hartuta, honako hauen artean erlazio positiborik dagoen jakitea da: KIBSek gauzatzen duten eraberritzea, haien langileen ikasketa-maila, haien hornikuntza-kateetako eragiketak eta haien eragiketen kanpo-merkatuetarako irekiera. OPROBIT metodoaren bidez, emaitzek erakusten dute antolakuntza- eta marketin-berrikuntza, haien langileen goi-mailako prestakuntza-maila eta bezeroekiko harremanak erabakigarriak direla KIBSen nazioartekotzerako.
Bibliographic References
- Abdelzaher, D.M. (2012): «The impact of professional service firms’ expansion challenges on internationalization processes and performance», The Service Industries Journal, 32(10): 1721-1738.
- Abecassis-Moedas, C.; Ben Mahmoud-Jouini, S.; Dell’era, C.; Manceau, D.; Verganti, R. (2012): «Key resources and internationalization modes of creative knowledge-intensive business services: the case of design consultancies», Creativity and Innovation Management, 21(3): 315-331.
- Alvarez, M.; Fernández-Stark, K.; Mulder, N. (2020): Gobernanza y desempeño exportador de los servicios modernos en América Latina y la India. Comisión Económica para América Latina y el Caribe (CEPAL), Santiago.
- Amancio, I.R.; Mendes, G.H.S.; Moralles, H. F.; Fischer, B.B.; Sisti, E. (2021): «The interplay between KIBS and manufacturers: a scoping review of major key themes and research opportunities», European Planning Studies, DOI: 10.1080/09654313.2021.1995852
- Amara, N.; Landry, R.; Doloreux, D. (2009): «Patterns of Innovation in Knowledge-intensive Business Services», The Service Industries Journal, 29(4): 407–430.
- Belousova, V.; Chichkanov, C. (2016): «Knowledge-intensive business services in Russia: 2014–2015 crisis aftermath», Foresight and STI Governance, 10(4): 46-58.
- Bettencourt, L.A.; Ostrom, A.L.; Brown, S.W.; Roundtree, R.I. (2002): «Client coproduction in knowledge-intensive business services», California Management Review, 44(4): 100-128.
- Blomstermo, A.; Eriksson, K.; Lindstrand, A.; Sharma, D. (2004): «The perceived usefulness of network experiential knowledge in the internationalizing firm», Journal of International Management, 10: 373–533.
- Bottini, N.; Tajoli, L. (2010): «Does the inte- raction between service and manufacturing explain the recent trends in export specialization? A look at the evidence from the EU», Draft paper at the Workshop on The Role of Business Services for Innovation, Internationalization and Growth, University of Rome La Sapienza, 2-3 December.
- Braga, A.; Marques, C.S.; Serrasqueiro, Z. (2017): «KIBS’ key dimensions: a qualitative study on innovation, knowledge, networks, location and internationalisation», International Journal of Entrepreneurship and Small Business, 32(3): 364-385.
- Braga, A.; Marques, C.S.; Serrasqueiro, Z. (2018): «Internationalisation Strategy of Knowledge-Intensive Business Services», Journal of the Knowledge Economy, 9: 359- 377.
- Bryson, J.R.; Daniels, P.W.; Warf, B. (2004): Service worlds: People, organisations, technology. London: Routledge.
- Buckley, P.J.; Pass, C.L.; Prescott, K. (1992): «The Internationalization of Service Firms: A Comparison with the Manufacturing Sector», Scandinavian International Business Review, 1(1): 39-56.
- Cabigiosu A.; Campagnolo D. (2019): «Innovation and growth in KIBS: the role of clients’ collaboration and service customisation», Industry and Innovation, 26(5): 592-618.
- Casillas, J.C.; Moreno, A.M.; Acedo, F.J.; Gallego, M.A.; Ramos, E. (2009): «An integrative model of the role of knowledge in the internationalization process», Journal of World Business, 44: 311-322.
- Cassiman, B.; Golovko, E. (2011): «Innovation and internationalization through exports», Journal of International Business Studies, 42: 56-75.
- Chichkanov, N.; Miles, I.; Belousova, V. (2021): «Drivers for innovation in KIBS: evidence from Russia», The Service Industries Journal, 41(7-8): 489-511.
- Ciriaci, D.; Montresor, S.; Palma, D. (2015): «Do KIBS make manufacturing more innovative? An empirical investigation of four European countries», Technological Forecasting and Social Change, 95: 135-151.
- Den Hertog, P. (2000): «Knowledge-intensive business services as co-producers of innovation», International Journal of Innovation Management, 4(4): 491-528.
- Di Maria, E.; Bettiol, M.; de Marchi, V.; Grandinetti, R. (2012): «Developing and managing distant markets: The case of KIBS», Economía Política: Journal of Analytical and Institutional Economics, 29(3): 361-79.
- Doloreux, D.; Shearmur, R. (2012): «Collaboration, information and the geography of innovation in Knowledge-Intensive Business Services», Journal of Economic Geography, 12(1): 79-105.
- Doloreux, D.; Laperriere, A. (2014): «Interna- tionalisation and innovation in the knowledge-intensive business services», Service Business, 8(4): 635-657.
- Doloreux, D.; Shearmur, R.; Rodríguez, M. (2018): «Internal R&D and external informa- tion in Knowledge-Intensive Business Service innovation: complements, substitutes or independent?», Technical and Economic Development of Economy, 24(6): 2255-2276.
- Filipescu, D.; Prashantham, S.; Rialp, A.; Rialp, J. (2013): «Technological innovation and exports: unpacking their reciprocal causality», Journal of International Marketing, 21: 23–38.
- Fischer, E.; Reuber, B. (2008): «Survival of the fittest: Which SMEs internationalize most extensively and effectively?», Ottawa: Conference Board of Canada.
- Fletcher, M.; Harris, S. (2012): «Knowledge acquisition for the internationalization of the smaller firm: Content and sources», International Business Review, 21(4): 631-647.
- Fletcher, M.; Harris, S.; Richey, R.G., Jr. (2013): «Internationalization knowledge: What, why, where, and when?», Journal of International Marketing, 21(3): 47-71.
- Freel, M. (2006): «Patterns of technological innovation in knowledge-intensive business services», Industry and Innovation, 13(3): 335-358.
- Gotsch, M.; Hipp, C. (2012): «Measurement of innovation activities in the knowledge-intensive services industry: A trademark approach», The Service Industries Journal, 32(13): 2167-2184.
- Hernández, R.; Hualde, A.; Mulder, N.; Sauvé, P. (2016): Innovation and internationalization of Latin American services. United Nations, ECLAC, Santiago.
- Huggins, R. (2011): «The growth of knowledge- intensive business services: innovation, markets and networks», European Planning Studies, 19(8): 1459-1480.
- Johanson, J.; Vahlne, J.E. (2009): «The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership», Journal of International Business Studies, 40(9): 1411-1431.
- Kamp, B.; Ruiz de Apodaca, I. (2017): «Are KIBS beneficial to international business performance: Evidence from the Basque Country», Competitiveness Review, 27(1): 80-95.
- Keeble, D.; Lawson, C.; Smith, H.L.; Moore, B.; Wilkinson, F. (1998): «International processes, networking and local embeddedness in technology-intensive small firms», Small Business Economics, 11(4): 327-342.
- Kunc, M.; Morecroft, J. (2010): «Managerial decision making and firm performance under a resource-based paradigm», Strategic Management Journal, 31(11): 1164-1182.
- Lafuente, E.; Solano, A.; Leiva, J.C.; MoraEsquivel, R. (2019): «Determinants of innovation performance: Exploring the role of organi sa t iona l l earn ing capab i l i ty in knowledge-intensive business services (KIBS) firms. Academia Revista Latinoamericana de Administración, 32(1): 40-62.
- Landry, R.; Amara, N.; Doloreux, D. (2012): «Knowledge-exchange strategies between KIBS firms and their clients», The Service Industries Journal, 32(2): 291-320.
- Larsen, J.N. (2001): «Knowledge, Human Re- sources and Social Practice: The KnowledgeIntensive Business Service Firm as a Distributed Knowledge System», The Service Industries Journal, 21(1): 81-102.
- Leiponen, A. (2005): «Organization of knowledge and innovation: the case of Finnish business services», Industry & Innovation, 12(1): 185-203.
- Mezias, J.; Starbuck, w. (2003): «Studying the accuracy of managers’ perceptions: A research odyssey», British Journal of Management, 14(1): 3-17.
- Miles, I. (2005): «Knowledge intensive business services: Prospects and policies», Foresight, 7(6): 39-63.
- Miles, I. (2008): «Patterns of innovation in service industries», IBM Systems Journal, 47(1): 115- 128.
- Miles, I. (2012): «KIBS and Knowledge Dynamics in Client-Supplier Interaction», in. E. Di Maria, R. Grandinetti, & B. Di Bernardo (Eds), Exploring Knowledge-Intensive Business Services: Knowledge Management Strategies, Palgrave Macmillan, 13-–34, London.
- Miles, I.; Miozzo, M. (2015): «The Globaliza- tion of Knowledge â Intensive Services». In D. Archibugi & A. Filippetti (Eds.), The handbook of global science, technology, and innovation. John Wiley & Sons, Ltd.
- Miles, I.D.; Belousova, V.; Chichkanov, N. (2018): «Knowledge intensive business services: Ambiguities and continuities», Foresight: The Journal of Futures Studies, Strategic Thinking and Policy, 20(1): 1-26.
- Miles, I.: Belousova, V.: Chichkanov, N.; Krayushkina, Z. (2021): «The impact of the Coronacrisis on KIBS Sector», Foresight and STI Governance, 15(1): 6-18.
- Ministerio de la Producción (2020): Innovación en la Industria Manufacturera y en las Empresas de Servicios Intensivos en Conocimiento 2018. Análisis de Resultados. Ministerio de la Producción: Lima, Perú.
- Miozzo, M.; Miles, I. (2002): «The Relation bet- ween the Internationalization of Services and the Process of Innovation: A Research Agen- da», in Miozzo M. & Miles I. (Eds.), Internationalization, Technology and Services, Cheltenham, Edward Elgar.
- Moreno-Gómez, J.; Escandón-Charris, D.; Moreno-Charris, A.; Zapata-Upegui, L. (2020): «Analysis of the role of process innovation on export propensity in KIBS and nonKIBS firms in Colombia», Competitiveness Review, 31(3): 497-512.
- Muller, E.; Doloreux, D. (2009): «What we should know about knowledge-intensive business services», Technology in Society, 31(1): 64-72.
- Muller, E.; Zenker, A. (2001): «Business services as actors of knowledge transformation: The role of KIBS in regional and national innovation systems», Research Policy, 30(9): 1501-1516.
- OCDE-Organisation for Economic Cooperation and Development; Eurostat (2018): Oslo Manual 2018: Guidelines for Collecting, Reporting and Using Data on Innovation, 4th ed., OECD Publishing: Paris, France.
- O’higgins, C.; Andreeva, T.; Aramburu, N. (2021): «International management challenges of professional service firms: a synthesis of the literature», Review of International Business and Strategy, 31(4): 596-621.
- Pina, K.; Tether, B.S. (2016): «Towards unders- tanding variety in knowledge intensive business services by distinguishing their knowledge bases», Research Policy, 45(2): 401–413.
- Powell, T.; Lovallo, D.; Caringal, C. (2006): «Causal ambiguity, management perception, and firm performance», Academy of Management Review, 31:175-196.
- Ribeiro-Navarrete, S.; Botella-Carrubi, D.; Palacios-Marqués, D.; Otero-Blat, M. (2021): «The effect of digitalization on business performance: An applied study of KIBS», Journal of Business Research, 126: 319-326.
- Roberts, J. (2000): «The internationalization of knowledge intensive service firms», in Andersen, B.; Howells, J.; Hull, R.; Miles, I.; Roberts, J. (Eds.) Knowledge and Innovation in the New Service Economy, Edward Elgar, 159– 177, Cheltenham, Northampton.
- Rodríguez, A.; Nieto, M.J. (2012): «The internationalization of knowledge-intensive business services: The effect of collaboration and the mediating role of innovation», The Service Industries Journal, 32(7): 1057-1075.
- Rodríguez, A.; Nieto, M.J.; Santamaría, L. (2018): «International collaboration and innovation in professional and technological knowledge-intensive services», Industry and Innovation, 25(4): 408-431.
- Rodríguez, M.; Camacho, J.A. (2010): «Are knowledge-intensive business services so «hard» innovators? Some insights using Spanish microdata», Journal of Innovation Economics, 5: 41-65.
- Rodríguez, M.; Doloreux, D.; Shearmur, R. (2017): «Variety in external knowledge sourcing and innovation novelty: Evidence from the KIBS sector in Spain», Technovation, 68: 35-43.
- Rubalcaba, L.; Lagunes, H.; Reynoso, J. (2018): «Service innovation in developing economies», In F. Gallouj and Djellal, F. (Eds). A Research Agenda for Service Innovation. Cheltenham: Edward Elgar Publishing, 68-84.
- Salomon, R.; Shaver, J.M. (2005): «Learningby-exporting: New insights from examining firm innovation», Journal of Economics and Management Strategy, 14(2): 431-461.
- Santos, J.B.; Spring, M. (2015): «Are knowledge intensive business services really coproduced? Overcoming lack of customer participation in KIBS», Industrial Marketing Management, 50: 85–96.
- Schumann, J.; Wunderlich, N.V.; Wangenheim, F. (2012): «Technology mediation in service delivery: A new typology and an agenda for managers and academics», Technovation, 32(2): 133-143.
- Seclen-Luna, J.p.; Barrutia-Güenaga, J. (2018): «KIBS and innovation in Machine Tool Manufacturers. Evidence from the Basque Country», International Journal of Business Environment, 10(2): 112 131.
- Seclen-Luna, J.P.; Moya-Fernández, P. (2020): «Exploring the relationship between KIBS colocation and the innovativeness of the manufacturing firms in Latin America», Journal of Regional Research, 48(3): 69-84.
- Seclen-Luna, J.P.; Moya-Fernández, P.; Barrutia, J.; Ferruci, L. (2022a): «Innovation in Micro Firms Builders of Machine Tool? Effects of T-KIBS on technological and nontechnological innovations», Revista Brasileira de Gestão de Negócios, 24(1): 144-158.
- Seclen-Luna, J.P.; Castro-Vergara, R.; LópezValladares, H. (2022b): «The effect of the use of digital technologies on firm’s perfor- mance in a developing country. Are there differences between creative and manufacturing industries?», International Journal of Information Systems and Project Management, 10(1): 79-91.
- Shearmur, R.; Doloreux, D.; Laperrière, A. (2015): «Is the degree of internationalization associated with the use of knowledge intensive services or with innovation?», International Business Review, 24(3): 457-465.
- Strambach, S. (2008): «Knowledge-Intensive Business Services (KIBS) as drivers of multilevel knowledge dynamics», International Journal of Services Technology and Management, 10(2/3/4): 152-174.
- Vandermerwe, S.; Chadwick, M. (1989): «The internationalization of services», The Service Industries Journal, 9(1): 79-93.
- World Economic Forum (2019): The Global Competitiveness Report 2019. WEF, Switzerland, 458-461.