Marco de trabajo colaborativo para apoyar la gestión de conocimiento, desde un enfoque de gamificación, para micro y medianas empresas del sector de tecnologías de la información

Resum

The present project aims to propose a dynamic and flexible alternative in the improvement of knowledge management processes. This work offers an analysis on aspects such as participation, contribution and collaboration between the different actors of the software development process. La tesis que se presenta en este documento, propone el uso de un método para el diseño de estrategias de juego basado en principios de gamificación. The thesis presented in this paper proposes the use of a method for the design of game strategies based on principles of gamification. Therefore, this paper aims to define a collaborative framework based on knowledge management processes, which allows the design of game strategies applied to frequent knowledge management activities, during the development of software projects.