Customer relationship management applied to higher education: Developing an e-monitoring system to improve relationships in electronic learning environments

  1. Daradoumis, T.
  2. Rodriguez-Ardura, I.
  3. Faulin, J.
  4. Juan, A.A.
  5. Xhafa, F.
  6. Martinez-Lopez, F.J.
Revista:
International Journal of Services, Technology and Management

ISSN: 1741-525X 1460-6720

Any de publicació: 2010

Volum: 14

Número: 1

Pàgines: 103-125

Tipus: Article

DOI: 10.1504/IJSTM.2010.032887 GOOGLE SCHOLAR

Objectius de Desenvolupament Sostenible