The concept of fit in services flexibility research: An empirical approach
- Verdú-Jover, A.J.
- Lloréns-Montes, F.J.
- García-Morales, V.J.
ISSN: 0956-4233
Année de publication: 2004
Volumen: 15
Número: 5
Pages: 499-514
Type: Article
Revue:
International Journal of Service Industry Management