Quality management in banking servicesAn approach to employee and customer perceptions

  1. Fco. Javier Llorens Montes 1
  2. Maria del Mar Fuentes 1
  3. Luis Miguel Molina Fernandez 1
  1. 1 Universidad de Granada
    info

    Universidad de Granada

    Granada, España

    ROR https://ror.org/04njjy449

Aldizkaria:
Quality control and applied statistics

ISSN: 0033-5207

Argitalpen urtea: 2003

Alea: 48

Zenbakia: 5

Orrialdeak: 575-578

Mota: Artikulua

DIALNET GOOGLE SCHOLAR

Beste argitalpen batzuk: Quality control and applied statistics

Datuen iturria: Dialnet