The use of chatbot as an element of tutorial action in university teaching

  1. Pedro Ángel Castillo Valdivieso
  2. María del Carmen Aguilar Luzón
Revista:
ReiDoCrea: Revista electrónica de investigación y docencia creativa

ISSN: 2254-5883

Año de publicación: 2021

Volumen: 10

Páginas: 1-14

Tipo: Artículo

DOI: 10.30827/DIGIBUG.69299 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: ReiDoCrea: Revista electrónica de investigación y docencia creativa

Resumen

Es de vital importancia ayudar y guiar el aprendizaje de los estudiantes a través de diferentes herramientas y actividades educativas que faciliten su participación en clase y permitan reducir la tasa de abandono. Tradicionalmente, las actividades de tutorización para estudiantes universitarios, se limita a reuniones presenciales en las que los estudiantes plantean preguntas al docente. Sin embargo, dadas las circunstancias actuales y ante un mundo conectado con muchos sistemas de información disponibles, se necesitan herramientas docentes innovadoras que faciliten el aprendizaje y una ágil resolución de dudas. Método: en este trabajo se propone la utilización de un sistema de tutorías, basado en el uso de un chatbot como experiencia educativa novedosa y orientada a motivar y facilitar el aprendizaje en estudiantes universitarios. Resultados: estudio aporta la implementación de un chatbot que responde de forma rápida y precisa, disponible en cualquier momento para solucionar dudas y facilitar el estudio de las materias a los estudiantes. Este chatbot además permite recopilar comentarios de los propios estudiantes sobre los temas que requieren ser explicados en clase con un mayor detalle. Conclusiones: El uso del chatbot tutorial, ha permitido aumentar el compromiso y la colaboración tanto de los estudiantes como de los docentes, disminuyendo la tasa del número de estudiantes que abandonan la asignatura.

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Fuente de los datos: Dialnet