Heterogeneity in Perceptions of Service Quality among Groups of Railway Passengers

  1. de Oña, J.
  2. de Oña, R.
  3. Eboli, L.
  4. Mazzulla, G.
Revue:
International Journal of Sustainable Transportation

ISSN: 1556-8334 1556-8318

Année de publication: 2015

Volumen: 9

Número: 8

Pages: 612-626

Type: Article

DOI: 10.1080/15568318.2013.849318 GOOGLE SCHOLAR

Objectifs de Développement Durable