Customers’ help-seeking propensity and decisions in brands’ self-built live streaming E-Commerce: A mixed-methods and fsQCA investigation from a dual-process perspective
- Wang, D.
- Luo, X.R.
- Hua, Y.
- Benitez, J.
Revista:
Journal of Business Research
ISSN: 0148-2963
Any de publicació: 2023
Volum: 156
Tipus: Article