ARACELI MARÍA
ROJO GALLEGO-BURIN
PROFESORA TITULAR DE UNIVERSIDAD
ANA
CASTILLO LÓPEZ
PROFESORA TITULAR DE UNIVERSIDAD
Publications dans lesquelles il/elle collabore avec ANA CASTILLO LÓPEZ (1)
2021
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Why don't high-performance work systems always achieve superior service in hospitality? The key is servant leadership
Journal of Hospitality and Tourism Management, Vol. 49, pp. 152-163