Publications in collaboration with researchers from University of New Mexico (13)

2024

  1. Technology-driven mandatory customer participation: a new recovery strategy to promote customers’ online post-recovery satisfaction

    European Journal of Information Systems, Vol. 33, Núm. 3, pp. 315-333

2023

  1. Customers’ help-seeking propensity and decisions in brands’ self-built live streaming E-Commerce: A mixed-methods and fsQCA investigation from a dual-process perspective

    Journal of Business Research, Vol. 156

  2. How have firms transformed and executed IT-enabled remote work initiatives during the COVID-19 pandemic? Conceptualization and empirical evidence from Spain

    Information and Management, Vol. 60, Núm. 4

  3. How to build supply chain resilience: The role of fit mechanisms between digitally-driven business capability and supply chain governance

    Information and Management, Vol. 60, Núm. 2

2022

  1. Big arena, small potatoes: A mixed-methods investigation of atmospheric cues in live-streaming e-commerce

    Decision Support Systems, Vol. 158

  2. Does Techno-invasion Lead to Employees’ Deviant Behaviors?

    Journal of Management Information Systems, Vol. 39, Núm. 2, pp. 454-482

  3. Impact of information timeliness and richness on public engagement on social media during COVID-19 pandemic: An empirical investigation based on NLP and machine learning

    Decision Support Systems

  4. Task management in decentralized autonomous organization

    Journal of Operations Management, Vol. 68, Núm. 6-7, pp. 649-674

  5. The good, the bad, and the ugly: impact of analytics and artificial intelligence-enabled personal information collection on privacy and participation in ridesharing

    European Journal of Information Systems, Vol. 31, Núm. 3, pp. 339-363

2021

  1. How to increase customer repeated bookings in the short-term room rental market? A large-scale granular data investigation

    Decision Support Systems, Vol. 143

  2. Social media-driven customer engagement and movie performance: Theory and empirical evidence

    Decision Support Systems, Vol. 145

  3. Value creation in blockchain-driven supply chain finance

    Information and Management

  4. Why do organizations leverage social media to create business value? An external factor-centric empirical investigation

    Decision Support Systems, Vol. 151