Publications en collaboration avec des chercheurs de Universidad Complutense de Madrid (32)

2023

  1. El desarrollo de WeChat como mensajería en su segunda década

    Libro de Actas. Congreso Universitario, Internacional sobre Comunicación, Innovación, Investigación y Docencia: CUICIID 2023. 4, 5 y 6 de octubre

2022

  1. A business context aware decision-making approach for selecting the most appropriate sentiment analysis technique in e-marketing situations

    Information Sciences, Vol. 589, pp. 300-320

  2. A geospatial model of RFM analysis: An application to tourism in the Iberian Peninsula

    Procedia Computer Science

  3. Copyright literacy and LIS education: analysis of its inclusion in the curricula of master's degree programs

    Heliyon, Vol. 8, Núm. 1

  4. MULTIPLE CRITERIA APPROACH APPLIED TO DIGITAL TRANSFORMATION IN FASHION STORES: THE CASE OF PHYSICAL RETAILERS IN SPAIN

    Technological and Economic Development of Economy, Vol. 28, Núm. 2, pp. 500-530

2021

  1. A linguistic multi-criteria decision making methodology for the evaluation of tourist services considering customer opinion value

    Applied Soft Computing, Vol. 101

  2. Dialnet Métricas como herramienta de evaluación bibliométrica: aportes al análisis de la actividad científica en Ciencias Sociales y Humanidades

    El profesional de la información, Vol. 30, Núm. 3

  3. Preface

    Advances in Intelligent Systems and Computing

  4. Profiling clients in the tourism sector using fuzzy linguistic models based on 2-tuples

    Procedia Computer Science

2019

  1. A Fuzzy Linguistic RFM Model Applied to Campaign Management

    IJIMAI, Vol. 5, Núm. 4, pp. 21-27

  2. A comparison between Fuzzy Linguistic RFM Model and traditional RFM model applied to Campaign Management. Case study of retail business.

    Procedia Computer Science

  3. Alfabetización informacional y tecnologías móviles. Una mirada de la producción científica desde el impacto de la altmetría

    Información y sociedad: estudios hispano-brasileños (Universidad Complutense de Madrid), pp. 223-242

  4. Application of an opinion consensus aggregation model based on OWA operators to the recommendation of tourist sites

    Procedia Computer Science

  5. Data and Artificial Intelligence Strategy: A Conceptual Enterprise Big Data Cloud Architecture to Enable Market-Oriented Organisations

    IJIMAI, Vol. 5, Núm. 6, pp. 7-14

  6. Leveraging Users' Trust and Reputation in Social Networks

    Procedia Computer Science

2018

  1. A model to obtain a servperf scale evaluation of the crm customer complaints: An application to the 4g telecommunications sector

    Technological and Economic Development of Economy, Vol. 24, Núm. 4, pp. 1606-1629

  2. Integrating a tourism service quality evaluation linguistic multi-criteria decision making model into a relational database management system

    Advances in Intelligent Systems and Computing

  3. Prioritization of the launch of ict products and services through linguistic multi-criteria decision-making

    Technological and Economic Development of Economy, Vol. 24, Núm. 3, pp. 1231-1257

  4. Using the AHP model to improve the measurement of satisfaction in the ICT sector

    Frontiers in Artificial Intelligence and Applications

2017

  1. Evaluation of the hotels e-services quality under the user’s experience

    Soft Computing, Vol. 21, Núm. 4, pp. 995-1011