SICTQUAL: A fuzzy linguistic multi-criteria model to assess the quality of service in the ICT sector from the user perspective
- Cid-López, A.
- Hornos, M.J.
- Carrasco, R.A.
- Herrera-Viedma, E.
Aldizkaria:
Applied Soft Computing Journal
ISSN: 1568-4946
Argitalpen urtea: 2015
Alea: 37
Orrialdeak: 897-910
Mota: Artikulua