Transit passengers’ behavioural intentions: the influence of service quality and customer satisfaction
- de Oña, J.
- de Oña, R.
- Eboli, L.
- Forciniti, C.
- Mazzulla, G.
ISSN: 2324-9943, 2324-9935
Année de publication: 2016
Volumen: 12
Número: 5
Pages: 385-412
Type: Article