ANA ISABEL
POLO PEÑA
CATEDRÁTICA DE UNIVERSIDAD
Publicaciones (53) Publicaciones de ANA ISABEL POLO PEÑA Ver datos de investigación referenciados.
2024
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Accessing Slow Food Earth Markets: Barriers and Enablers
Tourism Planning and Development
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Can co-creating a “slow destination” image boost sustainability?
Journal of Destination Marketing and Management, Vol. 32
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Innovación docente e iniciación a la investigación educativa en la especialidad de Hostelería y Turismo
Máster Universitario en Profesorado de Enseñanza Secundaria Obligatoria, Bachillerato, Formación Profesional y Enseñanza de Idiomas (MAES - Universidad Internacional de Andalucía) (Universidad Internacional de Andalucía), pp. 570-671
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The effect of airline service quality, perceived value, emotional attachment, and brand loyalty on passengers’ willingness to pay: The moderating role of airline origin
Case Studies on Transport Policy, Vol. 18
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The impact of activity type and use of health and safety protocols for destination recovery following a health crisis
Anatolia, Vol. 35, Núm. 2, pp. 298-312
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The role of gamified environmental interpretation in boosting destination perceived value
Tourism & Management Studies, Vol. 20, Núm. 2, pp. 55-68
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The role of health and safety protocols and brand awareness for the recovery of hotel activity following a health crisis
Journal of Hospitality and Tourism Insights, Vol. 7, Núm. 1, pp. 500-522
2023
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Airline travellers' ethnocentric tendencies and their impact on travellers' behaviours: Extending consumer ethnocentrism to airline services
Tourism Management Perspectives, Vol. 49
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Antecedents and consequences of strategic online-reputation management: moderating effect of online tools
Journal of Hospitality and Tourism Technology, Vol. 14, Núm. 3, pp. 384-400
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Estrategias y herramientas de marketing digital para mejorar la competitividad del sector turístico andaluz
El futuro del turismo en Andalucía (Dykinson), pp. 17-32
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How to enhance online reputation? An empirical study from a joint customer–firm perspective
Journal of Vacation Marketing
2022
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Gamified environmental interpretation as a strategy for improving tourist behavior in support of sustainable tourism: The moderating role of psychological distance
Tourism Management, Vol. 91
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La formación del capital de marca de un destino turístico a partir de la experiencia turística generada en medios sociales
Investigaciones Turísticas, Núm. 23, pp. 24-47
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The use of gamification in environmental interpretation and its effect on customer-based destination brand equity: The moderating role of psychological distance
Journal of Destination Marketing and Management, Vol. 23
2021
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Brand personality in cultural tourism through social media
Tourism Review, Vol. 76, Núm. 1, pp. 164-183
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Exploring the antecedents of retail banks’ reputation in low-bankarization markets: brand equity, value co-creation and brand experience
International Journal of Bank Marketing, Vol. 39, Núm. 7, pp. 1049-1067
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Revenue management and CRM via online media: The effect of their simultaneous implementation on hospitality firm performance
Journal of Hospitality and Tourism Management, Vol. 47, pp. 46-57
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The effect of COVID-19 on tourists’ intention to resume hotel consumption: The role of resilience
International Journal of Hospitality Management, Vol. 99
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The influence of student-university identification on student’s advocacy intentions: the role of student satisfaction and student trust
Journal of Marketing for Higher Education, Vol. 31, Núm. 2, pp. 197-219
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Tourists’ information literacy self-efficacy: its role in their adaptation to the “new normal” in the hotel context
International Journal of Contemporary Hospitality Management, Vol. 33, Núm. 12, pp. 4526-4549