FRANCISCO JOSÉ
MARTÍNEZ LÓPEZ
CATEDRÁTICO DE UNIVERSIDAD
Marc
Sansó Mata
Publikationen, an denen er mitarbeitet Marc Sansó Mata (2)
2022
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Restoring the buyer–seller relationship through online return shipping: The role of return shipping method and return shipping fee
Electronic Commerce Research and Applications, Vol. 54
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“What I've received doesn't match what I saw online”: Effects of purchase-risk notices on reducing online returns
Information and Management, Vol. 59, Núm. 8