Publications by the researcher in collaboration with Marc Sansó Mata (2)

2022

  1. Restoring the buyer–seller relationship through online return shipping: The role of return shipping method and return shipping fee

    Electronic Commerce Research and Applications, Vol. 54

  2. “What I've received doesn't match what I saw online”: Effects of purchase-risk notices on reducing online returns

    Information and Management, Vol. 59, Núm. 8