JOSÉ
BENÍTEZ AMADO
Investigador desde 2021
![Foto de JOSÉ](/img/nophoto.png)
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Chongqing University
Chongqing, ChinaPublicaciones en colaboración con investigadores/as de Chongqing University (1)
2024
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Technology-driven mandatory customer participation: a new recovery strategy to promote customers’ online post-recovery satisfaction
European Journal of Information Systems, Vol. 33, Núm. 3, pp. 315-333