A Fuzzy Linguistic Extended LibQUAL+ Model to Assess Service Quality in Academic Libraries

  1. Cabrerizo, F.J.
  2. López-Gijón, J.
  3. Martínez, M.A.
  4. Morente-Molinera, J.A.
  5. Herrera-Viedma, E.
Journal:
International Journal of Information Technology and Decision Making

ISSN: 0219-6220

Year of publication: 2017

Volume: 16

Issue: 1

Pages: 225-244

Type: Article

DOI: 10.1142/S0219622015500406 GOOGLE SCHOLAR