Learning during the quality management process: Antecedents and effects in service firms

  1. Ruiz Moreno, A.
  2. García Morales, V.
  3. Lloréns Montes, F.J.
Aldizkaria:
Industrial Management & Data Systems

ISSN: 0263-5577

Argitalpen urtea: 2005

Alea: 105

Zenbakia: 8

Orrialdeak: 1001-1021

Mota: Artikulua

DOI: 10.1108/02635570510624419 GOOGLE SCHOLAR